Terms of Service (ToS) of Trillium Hosting (Trillium Host LLC)

1. Introduction and Acceptance of Terms

Welcome to Trillium Hosting. By accessing or using our services, you agree to be bound by the terms and conditions set forth below. If you do not wish to be bound by these terms and conditions, you may not access or use the service.

2. Description of Service

Trillium Hosting offers a variety of hosting solutions including but not limited to Shared Hosting, VPS, Dedicated Servers, Cloud Storage, Game Servers, Discord Bot Hosting, SSL Certificates, Domain Registration, and Web Design.

3. Service Limitations and Usage

Details about the limitations on storage, bandwidth, and other resources are provided on our billing page here. Users must adhere to the provided limits and any attempt to bypass or misuse the system may result in account suspension.

4. Payment and Billing

5. Refund Policy

We offer a 3-day refund policy. However, refunds are purely at our discretion and will not be issued for any ToS violations.

6. User Content and Conduct

7. Service Level Agreement

Our commitment is to provide 99.5% uptime. Downtime exceeding 6 hours will be credited to the affected users.

8. Termination and Suspension

Trillium Hosting reserves the right to suspend or terminate accounts for any breach of these ToS or any other reason deemed appropriate.

9. Liabilities and Indemnities

Our liability is limited as per industry standards. Users agree to indemnify and hold Trillium Hosting harmless against any claims arising out of their use of the service. For disputes or complaints, contact our support team before considering external actions.

10. Governing Law

This agreement will be governed by the laws of the State of Colorado. Any disputes will be addressed in the applicable legal forum in Colorado.

11. Privacy and Data Protection

User data protection is paramount. Details on data handling and protection are available in our Privacy Policy here.

12. Amendments to the ToS

We may update these terms from time to time. Users will be notified of any significant changes via email.

13. Customer Support and Feedback

For assistance, reach out to us via Discord, phone, text, or email. Your feedback is invaluable, and we urge you to communicate any concerns directly to us.

14. Registered Office and Legal Contact

Trillium Host LLC
1942 Broadway Street STE 314C
Boulder, CO 80302